Cancellation and Refund Policy for Delegates

1. Refund Deadlines:

  • Early Bird Registrations: Full refunds will be granted for cancellations made within the early bird registration period, which ends on 30th November 2024.
  • Regular Registrations: Cancellations made during the regular registration period, from 1st December 2024 to 1st January 2025, are eligible for a 50% refund of the registration fee.
  • Post-Deadline Cancellations: No refunds will be provided for cancellations made after 2nd January 2025.

2. Processing Fee:

  • A processing fee of CAD $100 will be deducted from all refund amounts to cover administrative and transaction costs.

3. Refund Processing Time:

  • Refunds will be processed within 5 business days after the cancellation request is approved.

4. Cancellation Request Process:

  • Delegates must submit a cancellation request in writing via email to info@canadafintechsymposium.com. The request should include your full name, company name, and reason for cancellation.

5. Force Majeure and Event Cancellation:

  • In the event of unforeseen circumstances, such as natural disasters, government regulations, or other force majeure events, ProLink Events Ltd reserves the right to cancel, reschedule, or modify both the Canada FinTech Symposium 2025 and the co-located Web3, Blockchain, and Data Hub Summit. If the events are cancelled, registered delegates will receive a credit towards a future event organized by ProLink Events Ltd.

6. Non-Refundable Fees:

  • Certain fees, including processing fees, are non-refundable and will not be eligible for a refund.

7. Exceptional Circumstances:

  • The organizer may consider requests for refunds due to exceptional circumstances, such as documented medical emergencies or personal crises, on a case-by-case basis. Requests for refunds under exceptional circumstances should be submitted with appropriate supporting documentation.

8. Legal Compliance:

  • This policy complies with all relevant laws and regulations governing delegate cancellations.

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